Understanding the SHRM Retake Policy
Not passing the SHRM exam on your first attempt is disappointing, but it is far from uncommon. SHRM has a clear retake policy that allows you to try again, and many successful HR professionals earned their certification on their second or third attempt. Understanding the retake rules and planning an effective study strategy for your next attempt are the most important steps you can take.
Retake Eligibility and Waiting Periods
SHRM allows candidates to retake the exam during the next available testing window. The SHRM exam is offered during two testing windows each year (typically spring and winter). If you do not pass during one window, you can register to take the exam again during the next window.
There is no limit to the number of times you can attempt the exam. Each attempt requires a new exam registration and payment of the applicable exam fee.
Retake Fees
The retake exam fee is the same as the initial exam fee. As of the current testing cycle, fees are:
- SHRM members: approximately $300 to $375 (depending on early registration discounts)
- Non-members: approximately $400 to $475
If you are not currently a SHRM member, consider joining before registering for your retake. The membership fee combined with the member exam fee is often comparable to the non-member exam fee, and you gain access to SHRM resources that can support your preparation.
What Your Score Report Tells You
SHRM provides a score report after each exam attempt. While SHRM does not release raw scores or detailed breakdowns by question, your report indicates your overall performance level and may provide general feedback on areas of relative strength and weakness.
Use this information to guide your retake preparation. If your report indicates weakness in a particular competency area or knowledge domain, prioritize that area in your study plan.
Strategies for a Successful Retake
Analyze What Went Wrong
Before changing your study approach, honestly assess why you did not pass:
- Did you run out of study time, or did you study enough hours but with ineffective methods?
- Did you struggle primarily with knowledge items, situational judgment items, or both?
- Were there specific content areas that felt completely unfamiliar?
- Did test anxiety or poor time management affect your performance?
Change Your Approach
If you studied independently and did not pass, consider adding a structured preparation course, a study group, or a different set of study materials. Repeating the exact same preparation is unlikely to produce a different result.
Focus on Situational Judgment
Many candidates who do not pass on their first attempt report that SJIs were their biggest challenge. Dedicate significant time to understanding the SHRM mindset and practicing scenario-based questions. Review the rationale behind correct answers to build your decision-making framework.
Increase Practice Test Volume
If you took one or two practice exams before your first attempt, double or triple that number for your retake. Practice exams build familiarity, improve pacing, and expose you to a wider range of question formats and topics.
Address Test-Taking Skills
Sometimes the issue is not knowledge but exam technique. Work on:
- Reading questions carefully and identifying what is actually being asked
- Eliminating obviously wrong answers before selecting the best one
- Managing your time so you do not rush through the final questions
- Controlling anxiety with breathing techniques and positive self-talk
Maintaining Motivation After a Setback
Failing a professional certification exam can feel discouraging, but it does not define your capabilities as an HR professional. Many highly successful HR leaders did not pass on their first attempt. Use the experience as a learning opportunity, refine your approach, and come back stronger.
Set a clear goal for your retake date and build a study plan that starts immediately. The longer you wait to begin preparing again, the more knowledge you risk losing from your initial study effort.
Employer Support for Retakes
If your employer sponsored your first exam attempt, ask whether they offer support for retakes. Many organizations have policies that cover one or more retake attempts, especially if you can demonstrate that you are taking a more structured approach to your preparation.