Your Right to Testing Accommodations
SHRM is committed to providing equal testing opportunities for all candidates, including those with disabilities or qualifying conditions. If you have a documented disability that affects your ability to take the exam under standard conditions, you may be eligible for testing accommodations that level the playing field without compromising the integrity of the exam.
Understanding the accommodations process well in advance of your exam date is essential, as requests require documentation and processing time. This guide walks you through everything you need to know.
Who Qualifies for Accommodations
Candidates with documented disabilities that substantially limit one or more major life activities may qualify for testing accommodations. Common qualifying conditions include:
- Learning disabilities such as dyslexia, dyscalculia, or ADHD
- Visual impairments or blindness
- Hearing impairments or deafness
- Physical disabilities affecting mobility or motor function
- Chronic health conditions such as diabetes, epilepsy, or chronic fatigue syndrome
- Psychological or psychiatric conditions such as anxiety disorders or PTSD
- Temporary disabilities resulting from injury or surgery
The key requirement is that the condition must be documented by a qualified professional and must demonstrably affect your ability to take the exam under standard conditions.
Types of Available Accommodations
Time Based Accommodations
Extended testing time is one of the most commonly requested accommodations. Candidates may receive additional time (typically 50 percent or 100 percent extra) depending on their condition and documentation. Additional breaks beyond the standard break may also be provided.
Environmental Accommodations
These include a separate testing room to reduce distractions, adjustable lighting, a specific seating arrangement, or a smaller testing group. These accommodations are particularly relevant for candidates with attention disorders, anxiety conditions, or sensory sensitivities.
Format and Technology Accommodations
- Screen reader or screen magnification software for visually impaired candidates
- Large font display on the testing computer
- Color contrast adjustments
- A reader to read questions aloud
- A scribe to record answers
- Assistive technology devices approved in advance
Physical Accommodations
- Wheelchair accessible testing stations
- Adjustable desks or tables
- Permission to bring necessary medical equipment or supplies
- Frequent breaks for medical needs
- Permission to have food, water, or medication at the testing station
The Accommodation Request Process
Step 1: Gather Documentation
Before submitting your request, gather the necessary documentation from a qualified professional. Documentation typically needs to include:
- A diagnosis of the condition by a licensed professional
- A description of how the condition affects your ability to take the exam
- The professional's credentials and relationship to you
- Specific accommodation recommendations
- Documentation should generally be recent (within the last three to five years for most conditions)
Step 2: Submit Your Request Early
Submit your accommodation request as early as possible, ideally at least 45 to 60 days before your desired testing date. SHRM needs time to review your documentation, communicate with you about any additional information needed, and coordinate with the testing center to ensure your accommodations are in place.
Step 3: Follow Up
After submitting your request, monitor your email for any communications from SHRM regarding your accommodation status. They may request additional documentation or clarification. Respond promptly to any requests to avoid delays.
Step 4: Confirm Before Test Day
Once your accommodations are approved, confirm the specific arrangements with the testing center before exam day. Verify that they have the correct accommodations on file and understand any special arrangements that need to be in place.
What to Do If Your Request Is Denied
If your accommodation request is denied, SHRM typically provides an explanation and may suggest alternative accommodations. You usually have the option to:
- Submit additional documentation that more clearly establishes the need
- Request an alternative accommodation that addresses your needs
- Appeal the decision through SHRM's formal appeals process
Tips for a Successful Accommodation Experience
- Start the process early to allow plenty of time for review and coordination
- Be specific about what you need and why
- Ensure your documentation is thorough, current, and from a qualified professional
- Practice under your accommodated conditions if possible (for example, if you will have extra time, practice with that extra time)
- Arrive at the testing center early on exam day to ensure everything is set up correctly
- Bring a copy of your accommodation approval letter to the testing center as a backup
Remember, requesting accommodations is not an unfair advantage. It is a measure designed to ensure that all candidates have an equal opportunity to demonstrate their HR knowledge and competencies on the SHRM exam.